Industry
Communications Platforms
SMS, WhatsApp, voice, email, conversations, and message-based billing.
Overview
Communications products are naturally usage-based. Every outbound message, inbound message, voice minute, verification, campaign, or conversation session can become a billable event. Mapato helps communications platforms convert operational events into rated usage, credits, invoice-ready charges, and customer-facing usage summaries.
Use Mapato for
- SMS billing
- WhatsApp conversation billing
- Voice minute billing
- Email usage billing
- OTP and verification charges
- Message segment rating
- Provider cost mapping
- Included allowance tracking
- Overage pricing
- Real-time pre-send entitlement and quota checks
Best for
- Messaging platforms
- Customer engagement platforms
- AI voice and SMS platforms
- Notification platforms
- CPaaS-style products
- Vertical communication products such as KTK Connect
Ready to see it in action?